Surprisingly, no. If you want to recruit capable and competent talent, you need to develop and undergo a pretty vigorous recruitment process, which takes time and — if you need the services of headhunters — money. Even if you find what you are looking for, you will most likely need to provide office space — yet another expenditure — and in some cases, further training. Meanwhile, as many of our clients have admitted, hiring Mass Logistics turns out to be more cost-effective than even having one full-time dispatcher. Our industry expertise, networks, and experience make us the best at what we do. 

Nope. You hire Mass Logistics on a month-to-month basis. We don't make trucker drivers commit long-term upfront because we believe in earning your business. If you aren't happy, we aren't happy, so we'll work hard for you. But we also believe that all business owners should have the freedom to work with whomever they want. It's important for us to keep that freedom for you. 

Signing up with Mass Logistics is a breeze since you can submit documents to us online.

- First, you sign our Dispatch Carrier Agreement, a document that clearly sets out our responsibilities and our responsibilities. This is meant to protect both of us — it is not a long-term service contract by any means. Our services are month-to-month, and you are not penalized for discontinuing our service.

- You will also need insurance that names Mass Logistics as the certificate holder. This is common industry practice for shippers, dispatchers, and brokers — it just allows us to conduct business at your behest and on your behalf when you want us to. Make sure the insurance sets out liability as well as cargo coverage.

- We also need the Carrier Set-Up Package and references for the shippers and brokers we work with and for our records. Your MC Permit and signed W9 form should be here as well.

- At Mass Logistics, we keep impeccable and accurate records — and always maintain compliance with all safety, regulatory, and industry requirements — so we also need a copy of the CDL for each driver we will be dispatching.

We work with owners/operators working under their own MC authorities — but also with carriers with company drivers.

No. Unless you have specifically instructed your insurance agent to process the certificate requests made by "the insured only" — you — we work with your insurance agent to get the insurance certificates with the certificate holder information.

Absolutely. We love helping truck drivers and carriers in all stages of their careers. What we look for are keen, hardworking drivers, period. Realistically, if you are a new carrier, it may initially be harder for us to find you the best loads because most shippers and brokers prefer carriers with MC authorities more than six months to a year old. However, you can rest assured that Mass Logistics will give it our all so you can make better money in your first year. Once you hit the one year milestone, access to better rates and loads will be even easier.